SHIPPING POLICY

At NAILOVAS, we want your new nails to reach you safely and without unnecessary delays.

Worldwide Shipping

Currently, we have dedicated international shipping services worldwide.

Please note that available shipping methods may vary depending on your destination.

Order Processing

Orders are prepared and shipped within 1–2 business days.

Orders are not processed on weekends or public holidays.

Once your order has been dispatched, you will receive shipping information according to the contact details provided at checkout.

Shipping Times

Standard Shipping

Typically 5–7 business days after dispatch.

Standard orders typically arrive within 5–7 business days from order placement.

Express Shipping

Typically 1–3 business days after dispatch.

Please note that shipping times are estimates and may vary depending on destination, carrier conditions, customs procedures, public holidays, or other circumstances outside our control.

Shipping Address

Please make sure your shipping information is complete and accurate when placing your order.

NAILOVAS is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible.

Customer Service Email: support@nailovas.com

Customs & Import Duties

International orders may be subject to customs duties, taxes, or other fees depending on the destination country.

Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated at checkout.

Customs policies vary by country, and NAILOVAS cannot guarantee whether or how much a customer may be charged.

Delayed or Missing Packages

If your package appears to be delayed or has not arrived within the expected delivery period, please contact our customer service team.

Email: support@nailovas.com

Please provide your order number so that we can review the shipment details and assist you.