WORRY-FREE DELIVERY SERVICE

A Little More Peace of Mind

We know that waiting for an order can be exciting — and sometimes stressful.

Our Worry-Free Delivery Service is designed to provide additional support when unexpected delivery issues occur.

What It May Cover

Depending on the service selected at checkout, eligible delivery issues may include:

• Package lost during transit
• Package damaged during delivery
• Certain delivery exceptions
• Other issues specifically covered by the selected delivery service

Important: Coverage, eligibility, and compensation are subject to the specific terms of the delivery protection service available at checkout.

How to Request Assistance

If you experience an eligible delivery issue, please contact us with:

• Order number
• Shipping information
• Description of the issue
• Relevant photos or supporting information, if applicable

Customer Service Email: support@nailovas.com

Important Notice

Worry-Free Delivery Service does not guarantee delivery by a specific date and does not replace our Shipping Policy.

The exact terms and exclusions of the service will apply to each order.